So glad we did a private transfer. One Major complaint I had here was knowing where to meet to get your vehicle. As well as how long we had to... read more wait to get a vehicle. If not for me asking I would not have known counter N15. As the bell hop who swooped up our luggage did not know where to go for Punta Cana limo.
I also communicated with a person on change my pick up time from the hotel to the airport and that was ever communicated to our driver. when we came down even 15 minutes before the changed time, I received “ I have been here since 10 waiting for you”. I showed the driver the emails showing my changed time and did not receive any apology. All in all service was good we got o both locations safe and the vehicles were nice.

  R. Lopez was extremely nice and got us to our flight on time with no problems what so ever. They were there waiting for us outside the lobby of our... read more resort by the time we walked out he was there to greet us and assure us a safe drive. Would recommend his and their services to anyone!

  My wife and I travel 3-4 times a year, and have done so for at least 10 years, and I can honestly say this was by far the worst "limo"... read more experience we've ever had. When we got to the airport, unlike all other vendors, they do not have their own booth. They share a booth with another local company, which is fine, but the other company had taken their cardboard sign down at Counter 15 and put up his own sign. Upon arrival, after speaking to 3 other people to find out that this was the case, another guy said the Punta Cana Limo Transfer rep is on a quick break and will be right back. 15 minutes or so later the rep shows up, no apologies, greetings or anything, asks for our name and takes roughly 5 minutes finding our names in the 40 sheets or so of paper he's carrying around. After finding our name, he takes us out of the airport (in the 95 degree heat) and hands us and 4 more groups of people to another rep, who starts the name-asking process again, which takes another 10 minutes. We're then told that the private cars will be here "shortly". After another 15 minutes of standing in the heat, I ask her again, for the third time, and she finally waves down a car labeled "Agape Transport" to take us to the hotel. It ultimately took over 40 minutes of standing around at the airport before the car came, whereas we could have taken a cab for$45, or a private car booked at the airport for only $15 more and been on our way within 5 minutes.

The person we were in contact with, Alexis Marte, only responds to emails selectively, when its to his benefit or choosing. He had given us 2 phone numbers, and another 2 phone numbers on the "Welcome" email, all of which are either disconnected or turned off. On our return trip we emailed Alexis and asked if we can depart a few minutes eariler than our planned time, knowing that they're incompetent and will likely be late. He replied instantly saying "yes that's fine, we'll be there etc." As expected even on the return trip to the airport the driver was 20 minutes late. Literally the worst experience we've ever had. Lesson learned, either use the hotel limo service ($50 more) or book one at the airport. I'd bet with a bit of negotiations you can even get them down to the same price. I'm frankly confused as to how these guys have such high ratings, but our experience was horrible....

  Wilmer Diaz was a great driver and the experience was perfect. Vehicle was very nice and everything was easy and fast.

  My wife and my 2 young kids just got back from Punta Cana and we used this service 3 times. The price was extremely fair, the English of the... read more drivers was excellent and over all they were just plain great drivers!!! They gave you info...More

  Clevens! Thank you so much to you and your staff for the wonderful service we received for our annual Go Travel Moore trip! Communication was on point way before we... read more landed in DR. And the punctuality!! Yes! My company booked some excursions through your company...More

  Our driver Michael was great.Highly recommended. Super smooth process and they are very professional.

  The car was super clean and the driver, Michael Aquino, got us there quickly and safely. He was also very courteous and handled our bags with care.

  Traveled with my wife, and two teenage boys (15/17). PCMI was amazing....they gave me information beforehand on getting Tourist Card so my family breezed a prepaid... read more like through while others waited in long line to buy their cards (Tourist card now being included in airline...More

  A big name sign greeted us as soon as we exited the terminal. We were in a nice SUV and whisking to our hotel in no time. Very happy.

  Estanael was awesome! He taught us about the island and was very enjoyable to ride with. We would ride with the service again if everyone was as good as Estanael.

  Wilmer Diaz was our driver, and he was great! He offered to let us play music for the almost 1 hour drive, but we wanted to hear some local music... read more and what he liked to listen to. He queued up some great tracks for us!

  Comfortable ride and R Lopez was a very nice driver. Got to resort quickly and safely, and Mr. Lopez speaks English very well.

  Great experience good driver definitely recommend. 5 star. Michael Aquino is great. Very clean vehicle, good information about the Dominican Republic. Very enjoyable experience for my family.

  We highly recommended this company. Especially if you are looking for more luxury car service. The first time we went to Punta Cana was 5 years ago and the company... read more choose for transportation was Amstar. The car was older and dirtier and the driver drove...More

  Easy to arrange, beautiful car and the perfect driver, Luis Ortiz, who pointed out all the sights and made the drive back to the airport a wonderful trip