My wife and I travel 3-4 times a year, and have done so for at least 10 years, and I can honestly say this was by far the worst "limo"... read more experience we've ever had. When we got to the airport, unlike all other vendors, they do not have their own booth. They share a booth with another local company, which is fine, but the other company had taken their cardboard sign down at Counter 15 and put up his own sign. Upon arrival, after speaking to 3 other people to find out that this was the case, another guy said the Punta Cana Limo Transfer rep is on a quick break and will be right back. 15 minutes or so later the rep shows up, no apologies, greetings or anything, asks for our name and takes roughly 5 minutes finding our names in the 40 sheets or so of paper he's carrying around. After finding our name, he takes us out of the airport (in the 95 degree heat) and hands us and 4 more groups of people to another rep, who starts the name-asking process again, which takes another 10 minutes. We're then told that the private cars will be here "shortly". After another 15 minutes of standing in the heat, I ask her again, for the third time, and she finally waves down a car labeled "Agape Transport" to take us to the hotel. It ultimately took over 40 minutes of standing around at the airport before the car came, whereas we could have taken a cab for$45, or a private car booked at the airport for only $15 more and been on our way within 5 minutes.

The person we were in contact with, Alexis Marte, only responds to emails selectively, when its to his benefit or choosing. He had given us 2 phone numbers, and another 2 phone numbers on the "Welcome" email, all of which are either disconnected or turned off. On our return trip we emailed Alexis and asked if we can depart a few minutes eariler than our planned time, knowing that they're incompetent and will likely be late. He replied instantly saying "yes that's fine, we'll be there etc." As expected even on the return trip to the airport the driver was 20 minutes late. Literally the worst experience we've ever had. Lesson learned, either use the hotel limo service ($50 more) or book one at the airport. I'd bet with a bit of negotiations you can even get them down to the same price. I'm frankly confused as to how these guys have such high ratings, but our experience was horrible....

  Michael took us from the airport to our resort in Miches. Clean and comfortable vehicle. Great service!

  The driver was timely and professional. The SUV was well-maintained and clean. The driver waits for you with your name on a sign. I felt like a... read more VIP. The price for private roundtrip transfer was very good. I will ALWAYS use this private transfer (transportation) to/from airport on future trips to Punta Cana. Highly recommend this company for any of your transportation needs while in Punta Cana and surrounding service areas.

  Used Dominican Airport Shuttle, not the one above. We were 11 people and one baby. Got picked up in a limousine, complete with pop, beer and champagne!
... read more /> On the way back, we inadvertently left a laptop in the vehicle, got in touch with the company who verified with the driver that it was there. After he dropped off his last group he came to the airport and met us in time to deliver it! He made sure that he arrived before we went through security, otherwise would have had to ship by courier. Could not have asked for a better result or service.

  Michael has been amazing, on time at the airport. Very pleasant and friendly !
Would like michael Aquino to collect me on 5th September at 2pm. Please... read more ensure I have the same driver !
Many thanks
Ruth

  We used Punta Cana Limo Transfer for the first time during our trip to Punta Cana in December 2019 and won't be hesitating to book them again for our next... read more trip to the region. The suburban we booked was very clean and comfortable. We used...More

  Amazing Service ?? On time and picked me up with my name tag, felt very special and even offered me a President while on trip to all inclusive hotel

  Mr Lopez was an amazing driver! He made me feel welcome and catered to our every need! He was so nice, fun to talk to, very informative and overall a... read more great person. The ride to the resort went so fast, he is a great guy!

  Excellent service, safe drive. Rhadames Lopez was friendly and helpful. Nice clean vehicle. No check engine light. Highly recommend.

  These guys are great! I set them up in advance before arriving to Punta Cana. We came out of baggage claim and there was a guy there with... read more our name on a sign. The SUV was immediately brought around and we were off on our...More

  Wilmer was very friendly, provided us with drinks. The vehicle was very clean and comfortable. Would highly recommend.

  Mr. R Lopez was one of the best drivers we ever had! He was extremely knowledgeable and was flexible to stop at stores on way to get items we needed!... read more He was very respectful and such a gentleman! He is also very nice to look at, ladies! He is a boss in his suit! He deserves a raise for his etiquette and customer services because he went well above and beyond!! If he ever decides to come to US, I’d hire him for my company instantly as my right hand man in charge!!! I can’t say enough good things about him!

  Michael was great! He made sure we were all set with everything; water, temp., music choice. 10/10!!

  The absolute best transfer service in Punta Cana. Constant communication throughout the whole process with personalized email confirmations before pickup. ALEX is the man. More than a service provider, we... read more feel we made a new friend. Thank you Punta Cana Limo Transfers and special thanks to Alex! Book with confidence, highly recommended!!

  I could go on and on about how great this company is! I am a meeting planner and the communication from not only the owner but also the supervisor has... read more been fabulous. They are 100% on top of every detail and you can tell they...More

  Clean car, friendly driver Luis, good AC, cold beer available - would recommend and use again. Booked by Excellence hotel.